DEI Session: Breaking Through Self Doubt: Finding Your Place of Belonging
Speaker:
Dr. Lorri Goldmann, Vice President, Diversity & Inclusion, Avenue5 Residential
Time: 8:00 - 9:00am
Dr. Lorri Goldmann, Vice President, Diversity & Inclusion, Avenue5 Residential
Time: 8:00 - 9:00am
Are you struggling with self-doubt and feeling like you don't belong? This is also known as Imposter Syndrome. This feeling can significantly impact your personal and professional development, hindering your overall growth. This session will guide you on a journey towards finding your place of belonging and feeling confident in your own skin.
Mindfulness at Work: Caring for Ourselves While Serving Others
Speaker: Dori Bryan-Ployer, Ph.D, Director of Education & Curriculum Advisor, National Property Management Strategies Group LLC
Time: 8:00 - 9:00 am
Time: 8:00 - 9:00 am
Mindfulness At Work is an interactive wellness workshop featuring practices designed to reduce stress, expand time, increase joy, and improve productivity. If you are interested in improving your work/life balance and self-care, this workshop is a must. It will provide practical and manageable mindfulness approaches, which can easily be performed at work or at home. Participants are welcome and encouraged to take an active part in this workshop and share their insights and experiences within the group. This is a safe place.
Maintenance Professionals Breakfast & Workshop
Time: 8:00 - 9:00am
More content shared soon.
Strategies for Career Growth & Development: Great Employee Experience = Resident Retention
Moderator:
Brad Schwartz, Founder and President, MSB Resources
Panelists:
Erin Nangle, Vice President of Human Resources, Schochet
Jeremy Milton, Vice President of Property Management, West Shore
Samuelle Boyer, Director of Human Resources, Jones Street
Time: 1:15 - 2:15pm
Brad Schwartz, Founder and President, MSB Resources
Panelists:
Erin Nangle, Vice President of Human Resources, Schochet
Jeremy Milton, Vice President of Property Management, West Shore
Samuelle Boyer, Director of Human Resources, Jones Street
Time: 1:15 - 2:15pm
Companies are quickly learning that their employees are their most valuable asset. When employees are satisfied and happy, they build and maintain thriving multifamily communities and increase resident retention. How do employees stay happy and grow in their careers? How do leaders ensure that their teams understand their roles and want to grow within the company? Career pathing, goal setting, and coaching through internal growth opportunities are the keys to employee engagement. In this session, you will learn practical tips and hear examples from multifamily executives that help you grow your career, develop successful teams, and build thriving communities.
Learning Objectives
Learning Objectives
- Upon completion, participants will understand how to convert great employee experiences into better resident retention
- Upon completion, participant will have methods to grow their careers
- Upon completion, leaders will have methods to assist in the growth, development and retention of teams
- Identifying strategies for career growth and development
Oh Snap! Is it Me? An Introspective Journey Into Leadership Pitfalls
Speaker: Carla J. Alicea, Director of Client Performance, ApartmentRatings and Satisfacts
Time: 1:15 - 2:15 pm
Time: 1:15 - 2:15 pm
Unlock the secrets of leadership success in our interactive workshop. Delve into the seven common leadership pitfalls that may be holding you back and discover strategies to overcome them. Through engaging discussions and real-life examples, you'll gain insights into how these traits impact leadership dynamics. Learn from your peers and leave with actionable takeaways to enhance your leadership skills. Take advantage of this opportunity to transform your leadership abilities and take your career to new heights. Join us and be ready to say, "Oh snap! It's me, the leader I want to be!"
Learning Objectives:
1. Identify the seven common antagonistic traits that can hinder effective leadership, acquiring knowledge about their characteristics and manifestations.
2. Analyze real-life scenarios, recognizing these traits' impact on leadership dynamics and the feelings they evoke in oneself and others.
3. Develop self-awareness through test results, enabling positive changes in workplace behavior, ultimately enhancing leadership and interpersonal skills.
Learning Objectives:
1. Identify the seven common antagonistic traits that can hinder effective leadership, acquiring knowledge about their characteristics and manifestations.
2. Analyze real-life scenarios, recognizing these traits' impact on leadership dynamics and the feelings they evoke in oneself and others.
3. Develop self-awareness through test results, enabling positive changes in workplace behavior, ultimately enhancing leadership and interpersonal skills.
Crafting Effective Brands for Multifamily Residential
Speakers: Nina Max Daly, Senior Art Director, Stantec
Time: 1:15 - 2:15 pm
Time: 1:15 - 2:15 pm
With so much competition in the market, we know that even the most luxurious building needs a good brand and a memorable story to stand out. So, say you’ve got it all—an amazing property, an eye-catching brand and a unique point of view—now what?
At Stantec’s Branding Iron studio, my team and I are experts at creating unique and memorable brands for multifamily residential properties and then creating systems so those brands can be brought to life through different channels—whether that’s through drip campaigns on social media, or organically through the user’s experience with web and print collateral.
In this presentation, I will break down the process of how teams can use a brand story to create a cohesive and memorable brand experience across all touchpoints from social to print and into the built space itself.
Audience will learn:
• Use branding and graphic design to tell a unique and memorable story that will stand out in a flooded market
• How to create a “kit of parts” to drip the brand story through multiple outlets and generate excitement amongst potential renters
• How to create a brand that can continue to be implemented after the agency’s job scope is complete
At Stantec’s Branding Iron studio, my team and I are experts at creating unique and memorable brands for multifamily residential properties and then creating systems so those brands can be brought to life through different channels—whether that’s through drip campaigns on social media, or organically through the user’s experience with web and print collateral.
In this presentation, I will break down the process of how teams can use a brand story to create a cohesive and memorable brand experience across all touchpoints from social to print and into the built space itself.
Audience will learn:
• Use branding and graphic design to tell a unique and memorable story that will stand out in a flooded market
• How to create a “kit of parts” to drip the brand story through multiple outlets and generate excitement amongst potential renters
• How to create a brand that can continue to be implemented after the agency’s job scope is complete
The New Essentials for Leasing, Marketing and Residential Retention
Speaker: Virginia Love, Industry Principal, Entrata
Time: 1:15 - 2:15 pm
Time: 1:15 - 2:15 pm
Feeling the pressure of leasing season? You're not alone. With traffic dwindling, customers demanding more, and competition on the rise, the stakes have never been higher. But fear not – it's time to equip yourself with the essential strategies to thrive in this challenging environment.
Join us for a session packed with insights and actionable tips led by Entrata Industry Principal, Virginia Love. Discover how to create an outstanding customer experience, streamline expenses, and boost revenue – all starting with your team.
In this engaging session, Virginia will realign leasing with performance metrics, bridge the gap between customer expectations and site team deliverables, and unveil innovative ways to maximize your marketing budget. Get ready to tackle leasing season head-on and emerge victorious!
Session Content:
● What’s driving demand and retention?
● What happened to the leasing “hustle?”
● The Persistent Pursuit: Building a killer sales strategy.
● n of the Future. How to maximize your dollars and resources to crush the competition.
● The new requirements for apartment marketing. "Must haves" vs. "Nice to haves."
● The Three R's - Reputation, Ratings and Residents.
● Expectations of the next generation of renters
Join us for a session packed with insights and actionable tips led by Entrata Industry Principal, Virginia Love. Discover how to create an outstanding customer experience, streamline expenses, and boost revenue – all starting with your team.
In this engaging session, Virginia will realign leasing with performance metrics, bridge the gap between customer expectations and site team deliverables, and unveil innovative ways to maximize your marketing budget. Get ready to tackle leasing season head-on and emerge victorious!
Session Content:
● What’s driving demand and retention?
● What happened to the leasing “hustle?”
● The Persistent Pursuit: Building a killer sales strategy.
● n of the Future. How to maximize your dollars and resources to crush the competition.
● The new requirements for apartment marketing. "Must haves" vs. "Nice to haves."
● The Three R's - Reputation, Ratings and Residents.
● Expectations of the next generation of renters
Speaker: Scott Ployer, President & CEO, National Property Management Strategies Group, LLC
Time: 1:15 - 2:15 pm
Time: 1:15 - 2:15 pm
Maintenance Track: How to Perform a Safety Assessment & Job Hazard Analysis
Speaker: Scott Ployer, President & CEO, National Property Management Strategies Group, LLC
Time: 1:15 - 2:15 pm
Time: 1:15 - 2:15 pm
Workplace safety is extremely important within the property management sector.
This session will help participants gain a better understanding of the legal implications of and requirements to perform a hazard assessment and job analysis and what hazards currently exist and what can be done to mitigate possible incidents, accidents and/or illnesses.
Participants will learn the key elements of a safety assessment and job hazard analysis, including;
This session will help participants gain a better understanding of the legal implications of and requirements to perform a hazard assessment and job analysis and what hazards currently exist and what can be done to mitigate possible incidents, accidents and/or illnesses.
Participants will learn the key elements of a safety assessment and job hazard analysis, including;
- How injuries on the job affect both you and the company
- How to perform a safety assessment and what to look for
- What part the job hazard analysis plays in the overall safety assessment
- Develop strategies to address hazards identified
* Each session counts for 1 CE Credit for NAA Designation Programs / Credentials.
Continuing Education Form
Continuing Education Form