Tuesday, May 20, 2025
Hynes Convention Center, Boston
7:30 am - 4:00 pm

7:45 am – 10:00 am
Pre-function space outside of Auditorium & Hall C, 2nd floor

Registration   & Networking
 - Grab & Go Networking Breakfast

​Breakfast Sponsor:​

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9:15 am – 10:30 am 
​Auditorium ​

Morning Session       
Keynote Speaker : Bozoma Saint John
In Conversation with
2025 MAA President, Jeremy Ouellette, Samuels & Associates and
2023 MAA President, Jessica Buonopane, National Development 

* Session counts as 1 CE Credit for NAA Designations

Sponsored by: 

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​​10:30 am – 2:30 pm 
Hall C & Hall D

Tradeshow Floors Open

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11:30am – 1:00 pm
​Hall D​

 Lunch Hall Open 

Luncheon Sponsor: 

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 1:00 pm – 2:00 pm
207, 208, 210​

Afternoon Breakout Sessions

• Advertising, Interviewing, and Retention: The Key to Reducing Turnover
  • ​Wendy Christie, Owner & Developer, EmployerESource
• Evolution of Multifamily: Economic Impact of Self Service Technologies on Operations​
  • Georgianna W. Oliver, Founder & CEO, Tour24
  • Julia Starr, Senior Marketing Specialist, National Development
  • Lori Ricci, Exploring Innovation & Strategic Solutions, Wingate Management Co
• The Reputation Rumble: Assumptions Face Off Against Reality
  • ​​Carla J. Alicea, Director of Client Performance, ApartmentRatings and Satisfacts

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​2:00 pm – 3:00 pm
200, 207, 208, 210

​Afternoon Breakout Sessions

• Cost Effective Ways to Maximize HVAC Performance
  • ​Cameron Rapoport, Senior Account Manager, Parity​
  • James Hannah, Managing Director, Parity
    
  • Michael Ferguson, SVP of Engineering, Windsor Communities
    
• AI in Apartment Marketing: Transforming Leasing, Branding & Engagement
  • ​Jeffrey Whitt, Managing Partner, Digital Marketing Group & Partner, OneBlink Technology
• ​From Turnover to Triumph: Using Personality Insights to Improve Tenant Relationships and Reduce Vacancy Rates​
  • Angel Tucker, Personality Strategist, Using DISC
• ​​Dealing with the Dreaded Performance Review ​
  • Wendy Christie, Owner & Developer, EmployerESource

* Each Session counts as 1 CE Credit for NAA Designations

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3:15 pm – 4;00 pm
Auditorium ​
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- Closing Session: Secrets to Satisfaction: Winning with Today’s Challenging Prospects, Residents & Employees
Virginia Love, Industry Principal, Entrata
Kara Rice, VP, Education, Swift Bunny

​Closing Session Sponsor: 

 $1,000 cash prize drawing - must be present to win!

$1,000 Give-a-way sponsored by: 

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4:00 pm

- close & counting down until MAA Expo 2026!

Continuing Education Form

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